Frequently Asked Questions
Common questions and answers about B2B Chat product and usage.
- What is B2B Chat?
- B2B Chat is a comprehensive customer service tool for WhatsApp and Telegram. It supports multi-account management, AI translation for 200+ languages, and smart automation for global marketing and cross-border operations.
- Which platforms are supported?
- B2B Chat supports WhatsApp and Telegram. You can manage multiple accounts in one place and use real-time AI translation across 200+ languages.
- How is pricing calculated now?
- Currently, there is no Free vs Smart plan split. Users only purchase AI Translation and Smart Customer Service. Ports are fully open with unlimited registrations, no limits on port quantity or usage duration.
- How do I download the client?
- Go to the Download page on this site and choose the Windows or macOS version to download for free. Both Windows and macOS are supported.