Frequently Asked Questions
Common questions and answers about B2B Chat product and usage.
- What is B2B Chat?
- B2B Chat is a comprehensive customer service tool for WhatsApp and Telegram. It supports multi-account management, AI translation for 200+ languages, and smart automation for global marketing and cross-border operations.
- Which platforms are supported?
- B2B Chat supports WhatsApp and Telegram. You can manage multiple accounts in one place and use real-time AI translation across 200+ languages.
- Is there a free plan?
- Yes. The free plan includes 3 standard ports with a one-week free trial. The Smart plan is pay-as-you-go by port and usage, with access to AI translation and smart customer service features.
- How do I download the client?
- Go to the Download page on this site and choose the Windows or macOS version to download for free. Both Windows and macOS are supported.